One principal, AI agents, team-speed delivery.

Three productized engagements for veteran-serving programs, state veterans agencies, federal program offices, and primes that serve them. Fixed scope, fixed timeline, defined deliverables. Tailored SOW in 48 hours from a discovery call, drafted against a productized internal structure.

Book 30 min Capability statement

02 / PackagesScope and timeline shown / pricing on discovery

B-001 / Program website

Program website

Timeline

6 weeks

A complete, accessible, content-managed marketing or program website for a single program or initiative, designed and built to launch.

Buyer

Veteran-serving program offices, state veterans agencies, veteran-led nonprofits, federal program offices, federal primes that need a program microsite under their contracts.

Scope

Single language, single primary content type, single primary call to action
Up to 12 pages of unique content; templated index pages do not count against the ceiling
Single CMS, recommended stack proposed during discovery
Mobile and desktop responsive
WCAG 2.1 AA conformance verified pre-launch

Deliverables

Discovery document: audience, goals, success metrics, content inventory, sitemap, workflow
Lightweight design system scoped to the site's actual needs
All 12 page designs in mobile and desktop, with interaction states
Built website deployed to staging for content loading and review
CMS configured so the client's content team can publish without code changes
WCAG 2.1 AA accessibility verification, one-page summary report
Launch readiness checklist: DNS, SSL, analytics, monitoring, security headers
Post-launch transition pack: repo handoff, 60-minute CMS training, documentation

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B-002 / Validation MVP

Validation MVP

Timeline

8 weeks

A high-fidelity, user-tested prototype of a single user role's core experience, with one optional code-built component for the highest-risk interaction. Validated design, ready for engineering handoff.

Buyer

Veteran-serving program offices and product teams who need to test an interaction concept before committing engineering investment. Federal program offices in pre-acquisition. Veteran-led startups validating a core flow.

Scope

Single user role, single device class (mobile or desktop)
Up to 8 core screens with full interaction states
Up to 2 user flows through those screens
Up to 1 code-built interactive component, scoped during discovery
Two rounds of usability testing with 5 to 7 participants each

Deliverables

Discovery document: validation questions, success criteria, in-scope and out-of-scope flows
User journey and storyboard mapping the prototype flows
High-fidelity Figma prototype with realistic data and full interaction states
Optional coded interactive component in production-quality code
Usability testing plan: screener, interview guide, success metrics, observation rubric
Round 1 and round 2 test reports with prioritized findings
Tested-design rationale: annotated prototype documenting decisions that survived testing
Engineering handoff spec: component inventory, tokens, interaction states, edge cases

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B-003 / Research sprint

Research sprint

Timeline

4 weeks

A focused, mixed-method research engagement answering a defined question about a veteran user population, delivered as synthesized findings with prioritized opportunities.

Buyer

Veteran-serving program offices that need to understand a user population before scoping a service change. Federal program offices in early concept exploration. Nonprofits committing to a strategic direction. Primes needing user research as a deliverable.

Scope

One primary research question, one user population
Up to 12 in-depth interviews with target users, conducted remotely
Up to 1 supplementary survey with up to 200 responses
Up to 3 short subject-matter expert interviews
Up to 1 readout workshop with the client team

Deliverables

Research plan: question, methods, criteria, recruitment plan, deliverable definition
Recruitment screener and semi-structured interview guide
Survey instrument and analysis (if scoped)
Anonymized interview notes or transcripts, survey response export
Synthesized findings document: themes, supporting quotes, prioritized opportunities, caveats
Journey map or service blueprint visualizing the user experience
Up to 7 prioritized opportunities, sized informally and tagged by impact and feasibility
60 to 90 minute facilitated readout, recorded

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03 / Operating modelHow the work ships

Agent-leveraged solo practice

One principal directs specialized AI agents across business development, capture, delivery, and operations. Engagements ship at team speed without team overhead. The arrangement is disclosed in writing in every Build SOW.

Tailored SOW in 48 hours from discovery

The agency-standard cycle for a custom estimate is two to four weeks. A productized internal structure compresses that to a discovery call within 5 business days of contact, and a tailored SOW within 48 hours of discovery.

Single named principal, weekly checkpoint

One accountable principal as your decision interface. A 60-minute weekly project meeting, cadence-bound. Async-first communication between checkpoints. One major revision per phase, refinement unlimited within the timeline.

Client owns the deliverables

Final deliverables, source files, and rights transfer to the client at delivery. Veteran Design retains internal methods, agent prompts, and the operating model. Redacted case-study rights only with written permission per engagement.

Start with a 30-minute discovery call.

Bring the program, the audience, and the constraint we are designing against. We confirm the right package and turn a tailored SOW within 48 hours.

Email Brad Book 30 minutes

V.1.0 / 2026-05-18 / Veteran Design / Build / VOSB application in progress